Activation cannot be completed ! - Resolved

Forum for Flowcode v6 beta users

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zenzehar200
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Activation cannot be completed ! - Resolved

Postby zenzehar200 » Wed Aug 14, 2013 7:30 pm

Online activation was not possible
14-08-2013 20-20-55.jpg
14-08-2013 20-20-55.jpg (88.83 KiB) Viewed 8150 times



While manual activation was not possible

14-08-2013 19-19-11.jpg
14-08-2013 19-19-11.jpg (82.37 KiB) Viewed 8150 times


was mentioned in separate post
viewtopic.php?f=53&t=12625


and was replied by JonnyW

» Wed Aug 14, 2013 8:34 pm
Hello.

I think Dave has posted on the website about an issue with the .key file. This is the file that provides you with all your license information and at the moment is downloading an empty file - he is looking into that, hopefully it will be resolved soon.

Jonny


Thanks in advance ,

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Re: Activation cannot be completed !

Postby JonnyW » Wed Aug 14, 2013 10:55 pm

Hello. That error code gives us a little to go on thanks, and hopefully we can correct any activation woes before the weekend.

Jonny

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Re: Activation cannot be completed !

Postby katela » Thu Aug 15, 2013 8:15 am

I cannot start flowcode V6 Beta due to activation problem
I used the same credentials i used to register but it says they are invalid.
please assist.
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Re: Activation cannot be completed !

Postby DavidA » Thu Aug 15, 2013 10:05 am

Hello,

I have hopefully solved the current activation issues, for some reason a few of the licences were not being processed correctly, i have solved this for the 2% of accounts effected, i will continue to monitor this to ensure the problem is solved.
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Re: Activation cannot be completed !

Postby jgu1 » Fri Aug 16, 2013 7:17 am

Hi MM!

I can still not activate v.6 :(

Use the account.

Jorgen

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Re: Activation cannot be completed !

Postby JonnyW » Fri Aug 16, 2013 11:36 am

Hi Jorgen.

Are you still getting the same error message and code?

Jonny

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Re: Activation cannot be completed !

Postby psf » Fri Aug 16, 2013 5:28 pm

Same problem, I download the beta from new account but both online and manual activation doesn't work.

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Re: Activation cannot be completed !

Postby nnnnff » Fri Aug 16, 2013 11:30 pm

Why so far I haven't been able to activate the V6.help me.thank you.

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Re: Activation cannot be completed !

Postby jgu1 » Sat Aug 17, 2013 7:17 am

Hi Jonny!

Yes I still can not activate. I get the same error as shown in the first post. :(

Activaition failed
Please contact techical support
Long number.

I have made an account at MM and I assume it is the same account I have to use for activating FC6 or am I wrong :?:

Best regard

Jorgen

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Re: Activation cannot be completed !

Postby Tronics » Sun Aug 18, 2013 11:10 pm

Same for me.
Cannot activate V6 with the accountname and password I used to create the account.
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Re: Activation cannot be completed !

Postby DavidA » Mon Aug 19, 2013 9:55 am

Hi guys,

If you are having problems with your activation can you please PM me your Matrix account usernames and whether the computer you are using has access to the internet.
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Re: Activation cannot be completed !

Postby jgu1 » Mon Aug 19, 2013 1:35 pm

Hi David!

As I wrote in PM, it work´s now.

Oh my God, It is a very large program. At first glance, confusing, but I hope to learn and use it and be just as happy about it as for Ver.5 :roll:

Where can I find some wery simple exambles, Pls.

Best regard

Jorgen

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Re: Activation cannot be completed !

Postby JonnyW » Mon Aug 19, 2013 1:55 pm

Hi Jorgen.

Yes, a lot has been added so we can write our own components in v6. However, if you prefer to use this exactly as you did in v5 then not much in that area has changed.

There are tutorial videos located in this forum:
viewtopic.php?f=54&t=12652

There are examples located here:
viewforum.php?f=57

Our wiki page, which is not 100% but an ongoing effort is here:
http://www.matrixmultimedia.com/wiki/in ... =Main_Page

This has exercises and examples on it.

We are working on usability and the interface at present, trying to make v6 easier to use for first time users. Please let us know what you think - any thoughts on how to simplify the program for the end user are always a help.

Jonny
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Re: Activation cannot be completed !

Postby jgu1 » Tue Aug 20, 2013 11:16 am

Hi Jonny!

Very large impressive program with even more options, MM has done a great job.

It is a completely different user interface than in V5. Immediately more confusing, but so is it always with new thing. Need some exercise to.

How is it possible to open a FC5 project in V6 :?:

Thank´s
Jorgen

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Re: Activation cannot be completed !

Postby medelec35 » Tue Aug 20, 2013 11:27 am

Hi Jorgen
jgu1 wrote:How is it possible to open a FC5 project in V6

Just select open from the file menu,
At the bottom right of the open dialog your see the default Flowcode project files (*.fcfx)
Just left click in that and your see other options.
Change to the type of flowchart you wish to open, e.g Pic or select all files.
Then you should be able to see your V5 flowchart to select.

Martin
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Re: Activation cannot be completed !

Postby jgu1 » Tue Aug 20, 2013 11:34 am

Wery Quick responce Martin, Thank´s :lol:

Of course I have to choose what kind of file.

Jorgen