Just Bought FC8 Pro ... Now cannot use !

[iain wilkie]

Having evaluated the 30 day free version, I decided to take advantage of the black friday offer.

I have bought a Pro licence + AVR chip pack + Basic I/O
Went through the licencing procedure but now I cannot compile with an error saying the AVR toolchain is not installed.
After a bit of faffing around getting nowhere, I decided to uninstall and reinstall FC8 and the AVR file, and re-acivate the licence, but still
get the error that the AVR toolchain is missing !!

I contacted support via contact form but it says there it can take up to 3 days to answer !!! I cannot wait that long as I now have a job to complete which I now cannot.

HELP

[Steve]

We'll try to get this sorted asap. Do either of these posts help?

viewtopic.php?f=78&t=20295&p=90254&hili ... ing#p90254

viewtopic.php?f=78&t=20165&p=88863&hili ... led#p88863

[iain wilkie]

Hi Steve,

Thanks ... what I did was uninstall and reinstall the AVR compiler and now its fine. Mind you it looks like I'm still running the 30 day free trial as
it says at the bottom of the screen that I have 18 days left and all the modules are available ???

Iain

[Benj]

Hello Iain,

Glad you're up and running again.

Mind you it looks like I'm still running the 30 day free trial as it says at the bottom of the screen that I have 18 days left and all the modules are available ???

We keep the 30-day demo mode going as we don't want to punish paying customers by removing the additional demo content before the 30-days is up simply because they bought the product. Once the demo is up Flowcode will automatically revert to your license.

If you unplug your internet connection and then start Flowcode then it will start with your installed license.

[iain wilkie]

Thanks Benj.

Did you get my PM ??

Iain

[Benj]

Hello Iain,

Yes I've now replied to you