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If you are looking for support for your products or are having an issue with one of our products, please follow these guidelines for solving your problem.

1 Ensure you have the latest drivers or software versions for your product:


Check the FAQs, Learning Centre or Flowcode Wiki for answers:
Learning Centre
Flowcode Wiki


1 Search the forums:
In the top right hand corner of the forums there is a “Search” button, you can type in phrases to try and see if another user has had a similar issue.


Register and post on the forums:
Registering on the forums
This is a link to an FAQ on how to register to the forums.


1 Contact us directly via the web contact form:
Contact page
If you have checked the above things and can not find a solution to your problem, then please post your problem onto our user forums. Details of how to register for the forums are available in step 4 shown above. Alternatively you can contact us via the contact page but you will most likely be asked to re-post your question on to the forums.
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