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If you are looking for support for your products or are having an issue with one of our products, please follow these guidelines for solving your problem.

1 Ensure you have the latest drivers or software versions for your product:
Drivers

 

Check the FAQs and Learning Centre for answers:
FAQ
Learning Centre
1

 

1 Search the forums:
Forums
In the top right hand corner of the forums there is a “Search” button, you can type in phrases to try and see if another user has had a similar issue.

 

Register and post on the forums:
Registering on the forums
This is a link to an FAQ on how to register to the forums.
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1 Contact us directly via the web contact form:
Contact page
If you have checked the above things and can not find a solution to your problem, then please post your problem onto our user forums. Details of how to register for the forums are available in step 4 shown above. Alternatively you can contact us via the contact page but you will most likely be asked to re-post your question on to the forums.
 
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