mistake upgrade Flowcode 6.0.7.0

[HjH]

Hello,
i have upgrade Flowcode 6.0.7.0 installed. Then I got the message, that I hadn't a license for this product. Please can you correct the mistake. I would be obliged if do it without delay correct. I am still waiting on your answer to my complaint from the 2014.15.03. I'm very angry and can't advise the product Flowcode V6. I consider my complaint still upright.

[kersing]

Have you tried activating Flowcode after the upgrade? That solved the issue for me.

[ajneal4uk]

Hi

I got the same message.

If you click on help inside flowcode and select activate then enter your user and password.

Andy

[HjH]

Hello,

thank you for the messages. The activate dialog said my Flowcode 6.0 is activated. If I insert my Username and passwort, I get the error message "Username not found". The employee from Matrix Multimedia wrote in the e-mail from 14.10.2013 that this proplem is resolved. As you see the statement is not believable.

[kersing]

Try logging on to http://www.matrixmultimedia.com/accounts/index.php. Use the same user name and password for activation. Or (after logging in) go to the manual registration page and use the instructions found there.

[HjH]

Hello
thank you for the message. Regrettably has the manual registration not correctly worked. First I get the message the registration was successful. Then after few minutes I get the message the registration app can't start. You can see this in the appendix

Regestrierungsmeldung.JPG (26.41 KiB) Viewed 5794 times

Fehlermeldung zur Regestrierungsmeldung.JPG (23.68 KiB) Viewed 5794 times

[HjH]

Hello
thank you for the help. After PC restart, two registration and some Flowcode V6 starts was the registration successful.

[DavidA]

Hello,

It seems the online automatic registration has issues with non-basic characters, the umlaut in your username was causing the issues.

I have replaced the 'ü' with a 'u' so your automatic registration should work now.