flowcode 6 licence

[siliconchip]

hi all apologies if im not in the right section, I've just upgraded to flowcode 6 online taking advantage of the special offer but I have not received my email from matrix with the licence key, is this normal to wait a few days or should it be instant once payment is received, im sure when i upgraded to flowcode 5 a few years back I got the licence key within 10 mins

[JohnCrow]

Hi
I think the process is automated so it should have come back in a few mins.
Have you checked your spam folder in case its gone in there?.

Otherwise, if you are outside the UK you may not know its a bank holiday on Monday, so Matrix will be closed till Tuesday.

[siliconchip]

hi john thanks for the reply im in the UK, I've checked my spam folder but nothing the only email I had from matrix were details of the online order but no licence code in it I guess I will have to wait until Tuesday before I can get in touch with matrix

[DavidA]

Hi,

Sorry about this, if you have still not got the email please contact me via PM and ill look into it