First LCD digit is shaded

[fotios]

Happy 2018
In the simulation, the first digit of LCD display is always shaded and this applies to all types. However in actual LCD there is not this problem, all digits are printed correctly.
Where is the problem?
Thanks

[LeighM]

Hi, Would it be possible for you to post your project file? (*.fcfx)
Thanks!

[fotios]

Hi, Would it be possible for you to post your project file? (*.fcfx)
Thanks!

Sure, here the project:

[gdt]

Hello,
I don't see any problem on my laptop (Windows 10, FC 7.3).
However I noticed that you're missing some details on your snapshot like the rulers in the dashboard and also 16 copper pads in the top left of the display.
See my snap to compare.
My guess is that you may have some issue with video card resolution, colors setting, drivers...

Regards
Giuseppe

[fotios]

Thanks Giuseppe
You are right about other missing details.
The current version of FlowCode is 7.3.0.5 Professional and just now i installed the patch to v7.3 but the problem remains.
The graphics card is ASUS HD-6670 with 1GB-GDDR5. The PC is running Win7x64-Pro, CPU is i3 at 3.3GHz, RAM 8GB, SSD 125GB.
Do you think that is a hardware issue?

[Benj]

Hi Fotios,

The problem could be linked with the version of OpenGL on your graphics card.

Please could you try the following.

Click on View -> Global Options.

Click on the Application tab.

Change the graphics engine drop down from hardware to software.

Hopefully that will make a difference.

[fotios]

Hi Ben
No luck. The chipset of graphics card is AMD-Radeon and instead OpenGL is referred to as OpenCL. I can't make any modification.
Thanks

[gdt]

Hello Fotios,
check if your video card is using a text size 100% (Recommended) and a native resolution (in windows settings).
Click on "Display adapter properties" to see if there is any modified setting and, in case, switch back to default.
Try to change to another lower resolution and see if still the same.
As last I would try also to delete the video card driver, reboot and let windows to chose a default driver and maybe later to download from the web.

Regards
Giuseppe

[fotios]

Hi Giuseppe
Yes, if i delete the ASUS HD-6670 drivers and let windows to install the Microsoft default driver the problem of LCD and details is solved. But a new problem arises. The resolution and the aspect ratio of the monitor are affected. The monitor is a DELL U2412M with 1920 X 1200 resolution. Also, the Windows aero appearance disappears and some others. I reinstalled the original drivers of graphics card and the monitor is again perfect but the problem of LCD appearance is turned back. I don't know how i could solve it.

[gdt]

Hello Folios,
so definitely it seems a problem of video driver compatibility.
I can't give you more specific suggestions because I don't have the same card. It's up to you to search for a different driver version in the manufacturer web site and try maybe some settings if available in the software.
An option could be to try a more recent video card with drivers released for Win 10 but you have to decide if it's worth to do so.

Regards
Giuseppe

[fotios]

Hello Giuseppe,
I forgot that Intel i3 has built-in video processor and had never enabled it. The MoBo also includes DVI output. So enabled the video processor and connected the monitor to MoBo DVI. Resolution and refresh rate remains good and the issue of LCD display in FC has been resolved.
Thanks