It has come to our attention that a few people are having problems with the new version 7.1 whereby it hangs during startup.
First of all I apologise for the inconvenience this has caused and I am going to try and personally fix this for you ASAP.
One of the reasons that this has got through testing is because unfortunately it doesn't happen on any of our machines here at the office. I am therefore going to need your help in figuring out what exactly is causing the issue because I am unable to replicate it.
From what has been said so far it sounds like the initial screen appears but then nothing else happens. Am I right about this? If so then I need to try and figure out how far through the applications startup routine it gets before the hang happens. Can someone please tell me which of the following screenshots most accurately shows what they see at the time when the freeze-up/hang happens:
Stage 1 - Initial splash screen showing over whatever is on the desktop
Stage 2 - Initial splash screen showing and flowcode has appeared behind it
Stage 3 - The splash screen has disappeared, flowcode seems like it has loaded and you are presented with the licencing screen
Or is the problem somewhere else? (if you can give as much information as possible it would be extremely useful)
Also, can everyone who is experiencing the problem please post the following information:
- What operating system are you using?
Is your operating system 32 bit or 64 bit?
What anti virus software are you running?
Which language are you running flowcode in?
*EDIT* I deleted the pictures because they are not needed any more and they were really annoying every time I wanted to scroll down