"usb_serial_config.h": No such file or directory

[Brendan]

Hi Guys.

I had occasion to reinstall Flowcode 8 on a new work machine (Windows 10).

All went well and everything appeared to work, until I tried to use the USB Serial component when programming ECIO40P16. In short, build termination due to the following error report:

Device: PIC16.33E.ECIO40P16
Generated by: Flowcode v8.0.0.6
Date: Tuesday, February 11, 2020 16:06:30
Users: 1
Registered to: **********
License key: **********
http://www.matrixtsl.com
Launching the compiler...
C:\Program Files (x86)\Flowcode\Common\Compilers\pic16\batchfiles\pic16_C30_comp.bat "***project file name***" "***path to project file***" "33EP256MU806"

***path to project file***>xc16-gcc -c -mcpu="33EP256MU806" -omf=coff -funsigned-char -fno-short-double -Os -I"C:\PROGRA~2\Flowcode\Common\Compilers\pic16\batchfiles\..\support\h" -I"C:\PROGRA~2\Flowcode\Common\Compilers\pic16\batchfiles\" -std=gnu99 "BT Board Connections Test 110220A".c -o "BT Board Connections Test 110220A".o
Options have been disabled due to restricted license
Visit http://www.microchip.com/ to purchase a new key.
BT Board Connections Test 110220A.c:293:58: fatal error: ../../../CAL/PIC16BIT/USB/usb_serial_config.h: No such file or directory
compilation terminated.

Error returned from [xc16-gcc.exe]

C:\Program Files (x86)\Flowcode\Common\Compilers\pic16\batchfiles\pic16_C30_comp.bat reported error code 1

FINISHED

Now I know this has reared its head before, and a review of an old thread (related to FC7) suggested a fix by updating components from within FC7. However, I have updated everything before, so unsure whether this explains the zero updates when attempted.

Do we have a fix/fudge/anything that I can do to resolve this please? I tried a fresh install on an entirely different Win10 machine with precisely the same issue.

Many thanks,
Brendan

[Brendan]

...Incidentally, it's a Windows 10 64-bit version.

[Benj]

Hi Brendan,

Please can you try a full database update and see if that helps at all.
https://www.matrixtsl.com/wiki/index.ph ... _all_files

[Brendan]

Thanks for getting back so quickly Ben - Entirely appreciated.

Interestingly, when I try this with the full database option enabled, I get this...

FC8_No_Updates.png

(10.4 KiB) Downloaded 1051 times

I'm guessing I'm being blocked by system policies or something?

Ideally, if you have some other means by which I can install the necessary files that would be perfect. Alternatively, should I need to contact IT, please advise what I should request to enable full online database access from within FC8.

Thank you again,
Brendan

[Benj]

Hello Brendan,

Hmm that's interesting. I don't think you need anything special for the update system to work but I'll investigate this for you.

Here are the latest CAL files you can try. You need to extract to your "C:\ProgramData\MatrixTSL\FlowcodeV8\CAL" folder.

PIC16BIT.zip

(310.76 KiB) Downloaded 194 times

[Brendan]

Thank you Ben - Very much appreciated.

Following your message I noted that the confirmed directry under root was hidden, so I un-hid it and unzipped the provided files to the directed folder - noting that the same number of files existed (and usb_serial_config.h was in there) but I over-wrote them all anyway.

Re-performing just a Hex build in FC8 confirmed the issue was still there, and same report as before.

Further inspection of the copied files revealed the following...

CAL_Files_Unblock.png

(17.12 KiB) Downloaded 1033 times

...so I manually unblocked all files and tried again, but still no joy.

I then explored a possible authenticated license issue (e.g. no updates database, and compiler error "Options have been disabled due to restricted license. Visit http://www.microchip.com/ to purchase a new key). I re-authenticated the software and confirmed licenses in FC8, but still no joy

FlowcodeLicenses.png

(29.93 KiB) Downloaded 1033 times

I'll see if I can think of anything else to try, and report back if I should stumble on an answer.
Hmmm... Odd one !

Many thanks,
Brendan

[Benj]

Hi Brendan,

The only other thing I can think of is the component file itself. This needs to live in the "C:\ProgramData\MatrixTSL\FlowcodeV8\Components" folder.

USB_Serial.fcpx

(20.4 KiB) Downloaded 182 times

I'm currently using the USB serial component on a 16-bit PIC so I know it certainly is working here.

If still no joy then please can you post your project file just in case it's something to do with that.

[Brendan]

Thanks Ben - You're a star !!!

I replaced the existing USB_Serial.fcpx file with that you kindly provided and the project built straight off the bat without a hitch.

I suspect that FC8 would have updated to latest if the updates database worked. If, in the meantime, you have any thoughts on that, I'll be very happy to give it a shot.

Thank you again!

Brendan

[Benj]

Hi Brendan,

Brilliant, glad it's working correctly for you now.

I beleive the port for the update system is 80 so you may have to provide this if your network is locked down in terms of what apps can access the internet.

[Brendan]

Thanks again Ben - I've no doubt you're on the money (again )

I'll report back once I've contacted IT to open port 80 for Flowcode.

Best regards,
Brendan

[Brendan]

Just to update - Sorry it's been a while

Port 80 was reportedly always open, so given that I have the same license on my personally-owned machine I arbitrarily copied general and updated files/directories from my personal computer to my work computer. The only difference between machines being that my personal computer is running Win7(x64) and the work computer Win10(x64).

Voila! My work machine could then see the updates database and update accordingly.

Very odd, though I'll stop short of suggesting further investigation as very aggressive security policies attach to my work computer, whereas I have NOD32 security software on my personal computer. Nonetheless, possible clues in this perhaps?

All the best,
Brendan